- Consult
- Records
- Bond
- Adjust
- Debond
- Retain
Adrienne, Amit and Beata are our treatment coordinators — the people who walk you through options and fees at the consultation, map your insurance, set up your payment plan and answer the phone when a wire pokes. Behind them is a team of certified dental assistants who do much of the hands-on work at every visit. Between us we speak English, Tagalog, Polish, Spanish, Punjabi, Farsi, Vietnamese and Mandarin.
What a treatment coordinator does for you
At the consultation, after the orthodontist has explained the findings, your coordinator takes over the practical side: the written fee for each option, what your plan covers, how the two family plans coordinate, what the monthly figure looks like with flexible down payments and 0% interest, and the family or pay-in-full discounts that may apply. Through treatment they're your first call for scheduling, insurance paperwork, and the small questions that don't need a specialist. Most families end up on first-name terms with theirs.
The clinical team
Our certified dental assistants place ties and colours, change wires under the specialist's direction, take the scans and photographs, fit retainers, and run the brushing and elastics demonstrations that make treatment go well at home. They're the reason a fifteen-minute adjustment feels unhurried, and the reason children look forward to appointments.
Languages spoken
English, Tagalog, Polish, Spanish, Punjabi, Farsi, Vietnamese and Mandarin. If you'd be more comfortable discussing treatment in one of these, tell us when you book and we'll arrange it. Consultations, fee discussions and instructions can all be given in your language.
In the community
We've supported school sports teams and events across Coquitlam and the Tri-Cities for years — it's where many of our patients come from, and where a good number of them play the sports that our mouthguard advice is written for.
Frequently asked questions
Who do I talk to about fees and insurance?
Your treatment coordinator — Adrienne, Amit or Beata — at the consultation and throughout treatment.
Can I be seen in my own language?
Very likely — we speak English, Tagalog, Polish, Spanish, Punjabi, Farsi, Vietnamese and Mandarin. Ask when you book.
Who does the adjustments?
Certified dental assistants under the specialist's direction, with the orthodontist checking every visit.